Problem

Possible Cause

Solution

Cloudy water

Excessive organic contaminants.

Shock the water to remove non-filterable wastes.

Low sanitiser level.

Check and adjust the Santiser level.

Build-up of tiny non-filtered particles.

Use a Sparkle or Polish product to coagulate the particles to be removed by the filter.

pH, Total Akalinity or Total Hardness is out of balance

Check water and adjust the balance as necessary.

Dirty filter.

Clean or replace your filter.

Chalky, white scale deposits

High mineral content in the water.

Use Stain / Scale Control on a regular basis.

Water balance is not correct.

Check water and adjust the balance as necessary.

Cloudy green water

Formation of Algae.

Use a Phosphate remover.
Shock the water to remove non-filterable wastes.
Check and adjust the Santiser level.

Clear green water

Dissolved copper or iron in the water.

Try Stain / Scale Control to sequester minerals in the water.

Brown water

High iron or manganese content.

Try Stain / Scale Control to sequester minerals in the water.

Odour

Excessive organic contaminants.

Shock the water to remove non-filterable wastes.
Check and adjust the Santiser level.

Eye/Skin irritation

Chloramines.

Consider changing to a Bromine or chlorine-free Santiser.

Excessive organic contaminants.

Shock the water to remove non-filterable wastes.
Check and adjust the Santiser level.

PH or Total Alkalinity out of balance.

Check water and adjust the balance as necessary.

Scum deposit at waterline

Build-up of oils, lotions and detergents.

Clean the waterline using a cleaner.

Excessive foaming

Build-up of body oils, cosmetics and detergents.

Use Antifoam.

Calcium Hardness is too low.

Check the Hardness level and increase.

Large amount of Total Dissolved Solids.

Need to replace the water.